Signature Hosting | Plus2 Connections

Incident Report for Gladstone Software

Resolved

This incident has been resolved.
Posted Feb 05, 2026 - 13:52 UTC

Monitoring

Hi,

We’re pleased to confirm the issue is now resolved.

An issue affecting the Plus2 platform was identified and resolved by our Infrastructure Team. We are conducting a full root cause analysis, which will be published on the status page once completed.

We sincerely apologise for the inconvenience this caused and fully understand the impact it had on your operations.

Kind Regards
Gladstone Support
Posted Feb 05, 2026 - 11:24 UTC

Investigating

Hi,

We are continuing to look into the issue that is stopping users from getting connected in to Plus2 where they are being presented with a MultiDatabase window.

Kind Regards
Gladstone Support
Posted Feb 05, 2026 - 10:43 UTC

Identified

Hi,

We have identified a possible cause and are investigating a fix.

Kind Regards
Gladstone Support
Posted Feb 05, 2026 - 09:23 UTC

Update

Hi,

We are continuing to look into the issue that is stopping users from getting connected in to Plus2 where they are being presented with a MultiDatabase window.

Kind Regards,
Gladstone Support
Posted Feb 05, 2026 - 09:10 UTC

Update

We are continuing to investigate this issue.
Posted Feb 05, 2026 - 08:06 UTC

Investigating

Hi,

We are looking into an issue that is stopping users from getting connected in to Plus2 where they are being presented with a MultiDatabase window.
We are looking into this and will provide an update as soon as we have a fix for this.

Kind Regards,
Gladstone Support
Posted Feb 05, 2026 - 07:57 UTC
This incident affected: Gladstone Cloud (Plus2 (AVD)).