Plus2 Access via Windows App impacted by Microsoft Update

Incident Report for Gladstone Software

Monitoring

Hi,

Following a recent Microsoft update, some users may experience issues accessing Plus2 via the Windows App.

If you are affected, a temporary workaround is to install Remote Desktop while the Microsoft fix is applied by your IT Support team.

Please follow the installation guide below:

https://kb.gladstonesoftware.com/article/Remote-Desktop-for-Plus2-Installation-Guide

Thank you for your understanding.

Gladstone Support
Posted Jan 26, 2026 - 15:17 UTC
This incident affects: Gladstone Cloud (Plus2 (AVD)).